Subprocessors

RouterJet (operated by Kenton Hirowatari, doing business as Hirowatari Consulting) uses the third parties below to process personal data on behalf of our customers. Each is bound by a written agreement with data protection obligations. This page forms part of our Data Processing Agreement.

Last updated: 17 September 2026

Infrastructure and Operations

Subprocessor	Purpose	Location
Heroku (Salesforce, Inc.)	Application hosting, database, database backups, product-update email list	United States
Amazon Web Services, Inc.	Receiving webhooks from your CRM	United States
Redis, Inc. (Redis Cloud)	Background job queue and cache	United States
Better Stack (Logtail)	Application logs	United States
Sentry (Functional Software, Inc.)	Error monitoring	United States
New Relic, Inc.	Performance monitoring	United States

Notifications

Subprocessor	Purpose	Location
Mailgun (Sinch)	Email notifications	United States
Plivo, Inc.	SMS notifications	United States
Vonage (including Meta Platforms for WhatsApp delivery)	SMS and WhatsApp notifications	United States

Support, Analytics and Billing

Subprocessor	Purpose	Location
Intercom, Inc.	In-app support chat	United States
Google LLC	Support email (Google Workspace) and product analytics (Google Analytics)	United States
Browsee	Session analytics	India / United States
Stripe, Inc.	Subscription billing	United States

Optional Integrations

These receive data only if you choose to connect them.

Service	Purpose	Location
Slack Technologies, LLC	Notifications in your Slack workspace	United States
Telegram	Notifications via Telegram	United Arab Emirates / global

Changes

We will update this page at least 24 hours before we start using a new subprocessor. If you would like to be emailed when this list changes, write to hello@routerjet.com and ask to be notified of subprocessor updates. You may object to a change as set out in our Data Processing Agreement.